We know you probably have many questions about your benefits during the COVID-19 pandemic and we are working to keep you updated. We have gathered some quick and current information that we hope you find helpful. If you are looking to contact the benefits vendors directly, please go for a list of contacts and resources.
Medical - Fallon and Harvard Pilgrim
All our Health Care providers will cover medically necessary testing and treatments for COVID-19. Fallon members can view information in and on the. Harvard Pilgrim members can view information in on the
Also, both Fallon and Harvard Pilgrim offer Telehealth services. Telehealth allows members to have 24/7 access to care through phone or video consults with a doctor, no matter where you are. ,and information about Harvard Pilgrim’s service, .
Additionally, Fallon members can call Nurse Connect free of charge. Members can call to ask health questions 24/7. View more information (PDF).
Dental - Delta Dental
The American Dental Association, Center for Disease Control, and many states have urged dentists to close practices or limit treatment of patients to emergency care.
If you do have an urgent need, first contact your regular dentist. If the need cannot be met by your regular dentist, call 800-872-0500.
403(b) Plan - Fidelity and TIAA
Our Retirement Vendors- Fidelity Investments and TIAA have prepared some useful information about retirement and volatile markets. along with . TIAA
All Retirement Education & Counseling Sessions with Fidelity and TIAA will be moved to phone or electronic alternatives. You can schedule with Fidelity by calling 800-642-7131 or TIAA by calling 800-732-8353.
Also, note that you can change your 403(b) contributions at any time. . (PDF) and see page three for instruction on how to change your elections.
KGA
KGA, our Employee Assistance Program (EAP) - has provided us with some other helpful resources:
Miscellaneous
IRS Update
On March 11, 2020, the IRS issued Notice 2020-15 to advise that high deductible plans (HDHPs) can pay for COVID-19 testing and treatment before the plan deductibles have been met.
Updated March 27, 2020