Coronavirus 2019 (COVID-19) - Benefit Contact Information and Resources

We know you probably have many questions about your benefits during the COVID-19 pandemic and we have tried to gather some quick information that we hope you find helpful.

Of course, the best source for benefits information is likely the benefits vendor itself, and below is a lists of our vendors and how to reach them: 

VENDOR

WEBSITE

PHONE NUMBER

FALLON

COVID-19 information: General information:

COVID-19 Info:
1-877-835-8440
Customer Service:
800-868-5200

TELEDOC
(Telehealth through Fallon)

Telehealth info:

Call Teledoc:
1-800-835-2362
(must create an account to call)

HARVARD PILGRIM

COVID-19 information: General information:

 

Customer Service:
888-333-4742

DOCTOR ON DEMAND
(Telehealth through Harvard Pilgrim)

COVID-19 information/free assessment: Telehealth info:

 

No number to call, must register

KGA- EMPLOYEE ASSISTANCE PROGRAM (EAP)

COVID-19 information:
General information:

Username (Company Code): holycross

 

Available 24/7

 

FIDELTIY

Market information:


General information:

 

Customer Service:
800-343-0860

 

TIAA

Market information:
General information:

 

Customer Service:
800-842-2252

 

Updated March 27, 2020